Curse you, Tescoids! *shakes fist*
Feb. 7th, 2009 02:59 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Question - What's the point of having an 8 grand limit on your credit card if the card issuer stops the card when you try to purchase something for more than a fiver?
Don't get me wrong - I'm glad that some companies at least are keeping a watch on what their customers spend and taking action if they think something unusual is going on. But I was just trying to buy Abigail a new bed and wardrobe for around £300, and even though I'm enrolled on one of those online verification services, I still couldn't complete the purchase using my Tesco Credit Card.
So I had to phone one of those bloody 0845 numbers, input all sorts of info using the phone keypad, listen to the first movement of Bach's Brandenburg Concerto No.6 about five times - before I finally got to speak to someone in the "fraud" department who informed me that there was a routine "fraud watch" on my card. I pointed out that this seems to happen to me a lot - I'll be trying to make a purchase of a couple of hundred quid or so, only to find the card has been stopped. Luckily, I do have other cards and even though the woman I spoke to said they'd sort it immediately, I took great satisfaction in telling her that, no, sorry, I wouldn't be using my Tesco card because I'd already used my Amex.
Tossers.
Don't get me wrong - I'm glad that some companies at least are keeping a watch on what their customers spend and taking action if they think something unusual is going on. But I was just trying to buy Abigail a new bed and wardrobe for around £300, and even though I'm enrolled on one of those online verification services, I still couldn't complete the purchase using my Tesco Credit Card.
So I had to phone one of those bloody 0845 numbers, input all sorts of info using the phone keypad, listen to the first movement of Bach's Brandenburg Concerto No.6 about five times - before I finally got to speak to someone in the "fraud" department who informed me that there was a routine "fraud watch" on my card. I pointed out that this seems to happen to me a lot - I'll be trying to make a purchase of a couple of hundred quid or so, only to find the card has been stopped. Luckily, I do have other cards and even though the woman I spoke to said they'd sort it immediately, I took great satisfaction in telling her that, no, sorry, I wouldn't be using my Tesco card because I'd already used my Amex.
Tossers.
no subject
Date: 2009-02-07 05:47 pm (UTC)